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Shipping policy

We offer the equivalent of Amazon Prime in terms of shipping & refunds to improve our customers' shopping experience. The corresponding core terms & policies are as follows:

  1. 2-Day Free Shipping Sitewide(most areas)
  2. 30-Day Return Policy
  3. Customer Privacy Protection

 

Q&A

  • How do you calculate your shipping and handling charges?
    We offer free shipping and handling for all products in our store.
  • What shipping options are available?
    We usually use front door package delivery to your delivery address. For some larger furniture items, we may also use truck delivery. If you need an expedited shipment, please send an email to our customer service team with details, and we will get back to you as soon as possible.
  • When will my order ship?
    In-stock merchandise typically ships within 1–2 business days from the time an order is processed.
  • Please note: shipment dates on all orders are estimates, not guarantees.
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